What information we collect

We may collect personal information including your name, company name, email address, phone number, billing and shipping information, order, quote, and transaction details, as well as any information you voluntarily submit through website forms or communications.

Information collected automatically

When you browse our site, we may collect technical data such as IP address, device and browser type, pages viewed, referring/exit pages, and approximate location. This helps us operate, secure, and improve the site.

How we use your information

We use your information to provide quotes, process orders, and deliver services. We may also use your information to communicate with you regarding orders, updates, and customer support, send transactional or service-related SMS and email communications if you have opted in, maintain internal business records, and improve our services and operations.

How we share information

We do not sell your personal information. We may share your information with payment processors and financial service providers, shipping carriers and logistics providers, and technology or service providers that support our operations such as hosting, CRM, or communication platforms. We may also share information with legal or regulatory authorities if required by law. All third parties are required to protect your information and use it only for the services they provide to us.

Data retention and security

We retain information only as long as needed for the purposes described above, unless a longer period is required by law. We use reasonable administrative, technical, and physical safeguards; however, no method of transmission or storage is 100% secure.

Cookies and analytics

Our website may use basic cookies or analytics tools to improve user experience and website performance. These tools do not collect sensitive personal information.

SMS Communications

If you opt in to receive SMS communications from us, you may receive messages related to orders, updates, or account-related notifications. Message frequency may vary and message and data rates may apply. SMS consent is not shared with third parties or affiliates. You may opt out of SMS communications at any time by replying STOP.